Shipping Policy – Infinite Commerce

At Infinite Commerce, we work with international suppliers through the dropshipping model, which allows us to offer a wide variety of products at affordable prices. Below is our shipping policy to ensure full transparency with our customers:

1. Processing Time

• All orders are processed within 3 business days after payment confirmation.

• Once shipped, the customer will receive a tracking code to monitor the delivery.

2. Delivery Time

• Delivery times range from 9 to 30 business days, depending on the product and the customer's location.

• Since products are shipped directly from our overseas suppliers, delivery times may vary due to:

  • Customs clearance in the destination country;

  • Local postal service workload;

  • External factors such as strikes, holidays, or pandemics.

3. Free Shipping

• We offer free shipping on all orders unless otherwise stated on the product page.

• If any additional shipping charges apply, they will be clearly shown before checkout.

4. Order Tracking

• All orders include online tracking, available within 5 business days after shipment.

• The tracking code will be sent via email and can be tracked on our website or directly on the local postal service's website.

5. Incorrect or Incomplete Address

• Please ensure that your shipping information is accurate and complete.

• Infinite Commerce is not responsible for delays or non-delivery due to incorrect or incomplete address provided by the customer.

• If the order is returned to the sender due to an address issue, reshipping costs will be the customer’s responsibility.

6. Customs Duties and Import Taxes

• Some orders may be subject to customs duties or import taxes charged by the local government.

• These charges are the responsibility of the customer and are not included in the order total.

7. Orders with Multiple Items

• In some cases, products may be shipped separately, directly from different suppliers, in order to speed up delivery.

• This means that the customer may receive more than one package at different times.

8. Delivery Delays

• While we do our best to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as customs inspections, local postal delays, or natural disasters.